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BPO 2.0

How To Rethink Your Sales Strategy As Cord Cutting Accelerates

Strategies forward-thinking providers are adopting to shift their approach and continue driving sales.

BPO 2.0

Podcast #16: The Importance of Choosing the Right Strategic Partner

Jon Lunitz interviews Marc Mahaffey, Senior Business Development Manager - Strategic National Cha...

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Utilities CX

Digital Transformation Series Part One: Protecting Against Project Failure – Best Practices for Technology Implementation

Join Mark Wilkinson & Jay Gore for Part One of the ibex Utilities Digital Transformation Series.

BPO 2.0

5 Steps To Improving How You Manage Social Reviews

How well is your brand responding to and acting on social reviews?

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