The Pace of the Race Increases for Digital Transformation
A warning to Utilities brands: don't get left behind.
Utilities CX
Digital Transformation Series Part One: Protecting Against Project Failure – Best Practices for Technology Implementation
Mark Wilkinson Interviews Jay Gore, Indirect eComm Strategy & Technical Planning Lead at AT&T
Join Mark Wilkinson, SVP of Products at ibex Digital & Jay Gore, Indirect eComm Strategy & Technical Planning Lead at AT&T, for Part One of the ibex Utilities Digital Transformation Series as they lend their expertise on how to protect against project failure & conclude with best practices for technology implementation.
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Digital Transformation Series Part Two: Keeping the Customer at the Center of Digital Transformation
Join Mark Wilkinson & Jay Gore for Part Two of the ibex Utilities Digital Transformation Series.
Adapted CX: Connecting and Communicating with A Population in Distress
Providing information & support is key in managing customer sensitivities.
