Podcast #7: The Modernization of the Contact Center
Jon Lunitz interviews Stephen Loynd, Founder & Principal Analyst at TrendzOwl.
BPO 2.0
ibex Nicaragua Ofiplaza Ribbon Cutting Ceremony
Ofiplaza is open! Check out the ribbon cutting for ibex's new Nicaragua site!
Here we grow again - Ofiplaza is open! Check out our Virtual Ribbon cutting for our newest site in Managua, Nicaragua! In 2016, we opened our first site at Invercasa - with 3 clients. Now we're up to 9 clients with 2,200 employees and counting!
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Protect fraud at the employee level with these helpful recommendations.
Pivot & Adapt: The Critical Next Steps for Outsourcers
How contact centers must adapt to the post-COVID CX landscape.
