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Utilities CX

Modern Utility eCommerce Series: Essentials of Successful Utility Marketplaces

Mark Wilkinson Shares His Playbook on The Essentials of A Successful Utility Marketplace


Join Mark Wilkinson, SVP of Utility Solutions at ibex Digital with his latest installment of the Modern Utility eCommerce Series. Here, he takes a look at the current state of eCommerce for Utilities, the essentials of modern eCommerce design, best options for your Utility catalogue, the importance of a fully integrated CX, and why Utilities should give customers a reason to return. 

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