What Are Your 2021 BPO Predictions?
Our internal BPO experts forecast what's next for 2021.
The Best Bits
On today's podcast, Jon talks with the leaders of ibex's CX & Contact Center technology innovation - Jim Ferrato, CIO, and Chad Rycenga, Executive Vice President of Product. If you didn't get a chance to listen to the full interview, below are the best bits, selected just for you.
Jon Lunitz interviews Peter Ryan, Founder & Principal Analyst at Ryan Strategic Advisory.
Automotive dealers need to beef up the digital customer's experience with these important tips!