Pivot & Adapt: The Critical Next Steps for Outsourcers
How contact centers must adapt to the post-COVID CX landscape.
BPO 2.0
Podcast #15: Digital Natives & Global Talent Acquisition
Jon Lunitz interviews Octavia McIntosh, Director of Talent Acquisition in Jamaica, & Emily Guerra, Senior Director of Global Talent Acquisition
On this week's podcast, Jon talks with Octavia McIntosh, Director of Talent Acquisition from Jamaica & Emily Guerra, Senior Director of Global Talent Acquisition at ibex as they unpack how ibex helps blue chip & new economy brands keep up with the changing service expectations of their customers.
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