Podcast #10: The Upgraded Contact Center
Jon Lunitz interviews ibex's Jim Ferrato, CIO & Chad Rycenga, EVP of Product.

On this week's podcast, Jon talks with Octavia McIntosh, Director of Talent Acquisition from Jamaica & Emily Guerra, Senior Director of Global Talent Acquisition at ibex as they unpack how ibex helps blue chip & new economy brands keep up with the changing service expectations of their customers.
Jon Lunitz interviews ibex's Jim Ferrato, CIO & Chad Rycenga, EVP of Product.
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