Podcast #10: The Upgraded Contact Center
Jon Lunitz interviews ibex's Jim Ferrato, CIO & Chad Rycenga, EVP of Product.
BPO 2.0
Podcast #3: The Importance of Communications for Organizational Adaptability
Jon Lunitz interviews Bridgett Hart, Senior Director of HR Communications & Change Management at ibex
Also Check
The Value of Bots in a Post-COVID-19 World
How chatbots & voicebots can optimize costs & improve CX.
Podcast #4: Business Intelligence and the Customer Data Journey
Jon Lunitz interviews Wadad Nsouli, SVP of Customer Success & Business Insight at ibex.
