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BPO 2.0

Podcast #3: The Importance of Communications for Organizational Adaptability

Jon Lunitz interviews Bridgett Hart, Senior Director of HR Communications & Change Management at ibex


Also Check

Podcast #4: Business Intelligence and the Customer Data Journey

Jon Lunitz interviews Wadad Nsouli, SVP of Customer Success & Business Insight at ibex.

Pivot & Adapt: The Critical Next Steps for Outsourcers

How contact centers must adapt to the post-COVID CX landscape.

The Value of Bots in a Post-COVID-19 World

How chatbots & voicebots can optimize costs & improve CX.

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