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BPO 2.0

Podcast #3: The Importance of Communications for Organizational Adaptability

Jon Lunitz interviews Bridgett Hart, Senior Director of HR Communications & Change Management at ibex

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The Value of Bots in a Post-COVID-19 World

How chatbots & voicebots can optimize costs & improve CX.

What Are Your 2021 Digital Experience Predictions?

Our ibex Digital team leans in with their predictions for next year!

Technology Is A Gamechanger, But Successful CX Still Depends On Your People

Invest in the best technology—but invest in the best people too.

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