Contact Us

feel free to contact us and we will get back to you as soon as we can.

BPO 2.0

Podcast #4: Business Intelligence and the Customer Data Journey

Jon Lunitz interviews Wadad Nsouli, SVP of Customer Success & Business Insight at ibex

This week, Jon Lunitz talks with Wadad Nsouli on the cornerstone importance of business intelligence for properly understanding your customer journey.

Also Check

Podcast #11: The Women of ibex

Jon Lunitz interviews women of ibex's own Sandra Fernandez & Tabana Jabeen.

How Customer Perception Impacts Business During COVID-19

Best practices for automotive dealerships to adopt as they reopen & focus on customer safety & re...

Now More Than Ever, CX Starts With Your Employees

Unlock employee potential & maximize performance with these valuable tips.

The latest in Innovative CX, directly to your inbox.