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BPO 2.0

Podcast #4: Business Intelligence and the Customer Data Journey

Jon Lunitz interviews Wadad Nsouli, SVP of Customer Success & Business Insight at ibex

This week, Jon Lunitz talks with Wadad Nsouli on the cornerstone importance of business intelligence for properly understanding your customer journey.


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Podcast #11: The Women of ibex

Jon Lunitz interviews women of ibex's own Sandra Fernandez & Tabana Jabeen.

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Now More Than Ever, CX Starts With Your Employees

Unlock employee potential & maximize performance with these valuable tips.

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