Podcast #4: Business Intelligence and the Customer Data Journey
Jon Lunitz interviews Wadad Nsouli, SVP of Customer Success & Business Insight at ibex.

The Best Bits
Jon sits down with TrendzOwl's Stephen Loynd to discuss the rapidly changing nature of the Contact Center, and the digital acceleration that is driving its modernization. If you didn't get a chance to listen to the full interview, below are the best bits, selected just for you.
Jon Lunitz interviews Wadad Nsouli, SVP of Customer Success & Business Insight at ibex.
Dealerships that up their game to keep customers safe will be rewarded with customer loyalty.
ibex opens new Ofiplaza site with a virtual ribbon cutting ceremony.