What Are Your 2021 Digital Experience Predictions?
Our ibex Digital team leans in with their predictions for next year!
BPO 2.0
Podcast #8: From Tactical to Strategic CX
Jon Lunitz interviews Peter Ryan, Founder & Principal Analyst at Ryan Strategic Advisory
Today Jon sits down with Peter Ryan, Principal at Ryan Strategic Advisory, to discuss Triangulated Solutions, location strategy, balancing tech, and managing the customer experience.
Also Check
Podcast #10: The Upgraded Contact Center
Jon Lunitz interviews ibex's Jim Ferrato, CIO & Chad Rycenga, EVP of Product.
Podcast #11: The Women of ibex
Jon Lunitz interviews women of ibex's own Sandra Fernandez & Tabana Jabeen.
