Contact Us

feel free to contact us and we will get back to you as soon as we can.

BPO 2.0

Podcast #8: From Tactical to Strategic CX

Jon Lunitz interviews Peter Ryan, Founder & Principal Analyst at Ryan Strategic Advisory

Today Jon sits down with Peter Ryan, Principal at Ryan Strategic Advisory, to discuss Triangulated Solutions, location strategy, balancing tech, and managing the customer experience.

 


Also Check

Podcast #1: Security in the W@H Environment

Jon Lunitz interviews Sandra Fernandez, VP of Compliance & Risk Management at ibex.

Podcast #7: The Modernization of the Contact Center

Jon Lunitz interviews Stephen Loynd, Founder & Principal Analyst at TrendzOwl.

Now More Than Ever, CX Starts With Your Employees

Unlock employee potential & maximize performance with these valuable tips.

The latest in Innovative CX, directly to your inbox.