Adapted CX: Connecting and Communicating with A Population in Distress
Providing information & support is key in managing customer sensitivities.
Utilities CX
WaveZero Utility Customer Experience Series: Defining Moments & The Modern Utility CX
From ibex Digital, Mark Wilkinson interviews Rory Keane - Director, Enterprise Business Development
On today's videocast, Mark Wilkinson - SVP of Products at ibex Digital talks with Rory Keane - Director, Enterprise Business Development about how to successfully enhance customer engagement in the Utilities space.
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Most Utilities Already Possess Foundations to Deploy High-Impact Customer Engagement Programs
Maximizing tools to deepen and enrich customer connections.
