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Utilities CX

WaveZero Utility Customer Experience Series: Defining Moments & The Modern Utility CX

From ibex Digital, Mark Wilkinson interviews Rory Keane - Director, Enterprise Business Development

On today's videocast, Mark Wilkinson - SVP of Products at ibex Digital talks with Rory Keane - Director, Enterprise Business Development about how to successfully enhance customer engagement in the Utilities space.

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Adapted CX: Connecting and Communicating with A Population in Distress

Providing information & support is key in managing customer sensitivities.

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Take a look at the eCommerce shift as the new normal begins.

Most Utilities Already Possess Foundations to Deploy High-Impact Customer Engagement Programs

Maximizing tools to deepen and enrich customer connections.

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