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BPO 2.0

What Are Your 2021 BPO Predictions?

Our Leadership Team Forecasts What's Next For Business Process Outsourcing in 2021


This past year saw the BPO industry undergo some major transformations. As the new year arrives, we've asked our internal BPO experts - what's next for 2021?

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Podcast #5: Diversification & Impact Sourcing

Jon Lunitz interviews Loren Moss, Independent Analyst, Publisher & Researcher.

6 Best Practices to Improve Omnichannel CX

Take customer satisfaction to new heights on every channel.

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